Frequently Asked Questions
Do I have to be a member to book a space?
No, we are open to the public. We do offer multiple memberships that provide wonderful benefits for all kinds of customers. Book A Workspace Today
What are the benefits of becoming a member?
Members receive complimentary use of a personal storage box, address posting, use of the filing/mailing office and equipment, discounts on all bookings, and credits accrued for reoccurring purchases. We offer multiple membership plans, for all our customers needs. Please visit our “Plans” tab, linked in the header, to see more details about each option.
How big are the private offices?
The private offices vary from 9′ x 11′ up to 23′ x 35′.
How big are the cubicles?
What type of A/V equipment is available?
Standard conference rooms feature large-screen TVs with Smart connect, and multi ports. Executive conference rooms and the training room has a Barco wireless connection to the projectors, TVs, and microphones for audience collaboration.
Is it free to park? How about for guests?
Parking is free and plentiful for workers and guests.
How fast is the internet?
DemiSar offers a blazing 1GB wifi, with total coverage of our 10,000 sqft space. Private WiFi hosting is available per request.
How are the credits issued and how much is each credit worth?
Credits are managed in our software, tied to your user account. One credit is equal to one hour applicable to our standard conference rooms, offices, and cubes.
How do I reserve the Training Room?
The Training Room reservations require a 24-hour notice, a 2-hour minimum, a $250 refundable deposit, and weekend events require a $100 cleaning fee. You can make a reservation request through our site, but due to the equipment in the room and the need for a demonstration of how to set up, we require 24-hour notice and approval. Once all is confirmed, we will send you an invoice to pay online.
Why is the deposit so high for the Training Room?
The $250 refundable deposit is priced as it is because of the cost of the high-tech equipment in the room. We require coverage in case damages occur during a reservation. Provided no damages occur during your reservation, the full deposit amount will be refunded in 1-3 days post review.
*Long-term reservations of the Training Room may require a larger deposit.
Why is there a cleaning fee for the Training Room?
We want all our customers to feel safe when they come to our workspace. To ensure we can offer our space to all customers throughout the day as a 24/7 workspace amid the COVID-19 pandemic, we are required to clean between customers occupying our space. We follow the CDC guidelines of cleaning, following the COVID-19 protocols.
What is the cancellation policy for the Training Room?
Up to 72 hours (3 days) after booking:
Cancellations after the first 72 hours after making the reservation will receive a full refund.
73 hours (3 days) or more after booking:
Cancellations after 73 hours will receive a refund of the cleaning fee and the hours reserved, but forfeit the deposit.
Within 120 Hours (7 days) of the Event Date:
Cancellations within 120 hours or less of the event date forfeit the deposit and the hours reserved but will receive a refund of the cleaning fee.
What are the driving directions to DemiSar Workspace?
What is your cleaning policy?
We’re a reservation based coworking space, so every resource used is noted for cleaning. We’ve also enhanced our daily cleaning protocols to ensure that every workspace is cleaned before the next guest.